Frequently asked questions

Shipping


Once you have placed your order, you will receive a confirmation email.

Once your order is shipped we will send you the track and trace details regarding your order.
Orders placed on New Zealand public holidays will be processed on the next business day. If we can not fulfill your order within the specified time we will be in contact regarding an updated delivery time.




Pricing


All the products are in New Zealand Dollars (NZD), GST is inclusive of price shown shipping price is a flat rate of $7 (unless you spend over $85, in which case shipping is free).




How long will it take to ship my order


Once you've placed your order, it usually takes 24 to 48 hours to process it for delivery.

- Standard shipping for New Zealand 2-3 business days.
- Rural shipping for New Zealand 3-5 business days




Returns


We do accept returns in respect to the following conditions:

- The item should still be in original packaging and still in new condition.
- The return or exchange request is made within 14 days of delivery
-The cost of shipping the returned item is the responsibility of the buyer.

For any return inquires please contact us on info@wodshop.co.nz




Privacy Policy


Wod Shop Ltd will and does not pass on any private information to 3rd party companies or websites, your information is only used for the purpose of completing the sale transaction.




Afterpay


What is Afterpay? Afterpay allows you to purchase from <merchant> online store and pay later in 4 easy interest-free instalments.</merchant> How does Afterpay work? To pay with Afterpay: Add your items to the cart Select Afterpay as the payment option at the checkout Signup or use your existing Afterpay account Once approved, WodShop will despatch your order Is there any interest on the amount paid? No, there is no interest payable by you Is there an order limit? Yes, the maximum purchase amount using Afterpay at WodShop is $1500. What are other terms and conditions I need to be aware of? Full terms & conditions are available at http://www.afterpay.com/terms How often is repayment? Afterpay offers your order to be paid in 4 instalments with repayment automatically occuring every 2 weeks. How do I sign up for Afterpay? Select Afterpay as a payment method (or visit the website). You can register as you complete your purchase. How do returns work with Afterpay? Merchants will be able to initiate all eligible refunds on your behalf. Once completed, your refund will be applied to your order. Does Afterpay charge interest? There is no interest payable by you if you place an order using Afterpay. Can I place an Afterpay order with you over the phone? Afterpay is available as an online payment method and requires login credentials for authorisation. Our team members or merchants are unable to place an order on your behalf. Where can I find out more about Afterpay? If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs & terms. Afterpay’s Privacy Policy which can be found at https://www.afterpay.com/ privacy-policy